Great Job…For Over TWO Decades
I wanted to say what a great job Mark continues to do at our house. The man has been problem solving here for over two decades, I think, and continues to be efficient and sensitive to my preferences (even when I don’t know exactly what these are, we figure it out together). His last visits here straightened out TVs, AV, and telephones. For now, I can’t think of another thing we need, but give that time and I’ll call him again!
- Frank B.
Thank you for working with us w/ the screen and projector. We are absolutely thrilled with the end result. I know (having done my research before and after the purchase) that you recommended the perfect equipment for the room. Kelly said that your installation specialists were great. I didn’t even think to ask you about the receiver. It came up at the last minute and I wanted to be sure that we were ready.
- Tony and Kelly T.
Happy, Happy, Happy....
Dear Mr. Gilbert,
I am writing to tell you how happy my family is with our new entertainment system for our newly remodeled basement which we purchased in December of 2009 from your company through Dave Cunningham. We had previously purchased a system for our family room in 2006. We returned to your company because of the exceptional customer service provided by Dave. He was always available to assist us with even the most mundane questions. Not only was he available to us during business hours, he gave us his personal phone numbers and he was available to assist us on weekends and holidays from his home. On several occasions, he made after hours and weekend trips to our house to educate us on using our systems and obtaining the full benefits of all the systems’ features. Because of his constant support, we have enjoyed hours of family entertainment. There was no question in our mind where we would go for our entertainment system in 2009 when we remodeled our basement. We called Dave right away and he came through again!
I also wanted to commend your installers, Rob and Alex, who worked so hard and so professionally to install our system. They even took the time to do me the favor of installing our Wii and XBox! This is an added bonus to us, because me and my husband are very “technologically challenged” and it usually takes us days to install such game systems!!
We will be sure to recommend Dave Cunningham and his team to anyone interested in your products. We will also be coming to Dave in in the future for all of our entertainment system products.
- Maureen A. Gloucester
Long Time Client Impressed and Satisified Again
To: George Watts
We would like to thank you for the work you and your team completed in our home last week.
We were recallling our first experience with Hi-Fi Sales which goes back about two decades. At that time, we
were shopping the major outlets for a stereo system and a surround sound TV system. In retrospect, the advice from those establishments regarding what to buy differed from store to store. As you know, these businesses have long ago gone out of business. We were totally confused. One day, we casually walked into Hi-Fi Sales. We were immediately impressed with all of the products AND the information that you provided and have enjoyed the audio/visual equipment that you installed. More recently, you have expertly upgraded our needs to include flat screen TVs and an iPod cradle that allows everyone to enjoy the music piped into the new speakers that you installed throughout our home. In the last few days, we have immensely enjoyed the SIRIUS satelite radio too! We don’t rely on car trips alone to listen to our favorite commercial free stations.
Please relay our satisfaction to your team of installers who did an outstanding job.
Hi-Fi Sales is the best!
- The Brown’s
Professional In Every Way
Everything looks and works fine. More importantly, I would like to commend you for employing two very good men. Professional in every way, they were methodical, efficient, patient, careful of not damaging their surroundings and courteous – not just to me but to each other. It was nice to see. Also, we would like to put a TV in the kitchen. Next time you come, take a look and see what would work.