Personnel at Other Stores Didn’t Even Come Close...
Dear Hi-Fi Sales,
Congratulations on hiring and keeping such professional, competent, and pleasant colleagues. You sold me a system that is more wonderful than I could have imagined for my home. Gary and his associate were the techs that did the installation.
After my husband and I became frustrated with our visits to other stores, interior designer Bambi Drain suggested we try Hi-Fi Sales. Your guys figured out what we were looking for, even though we were unable to tell them. They put together a system that sounds amazing! The system allows us to listen to the quality of music we were looking for, that was appropriate for the rooms we wanted the music, and that fit our price range. They were extremely knowledgeable, personable and not pushy. Personnel at other stores didn’t even come close to his talents. If not for Hi-Fi Sales, we either wouldn’t have music, or would have bad, distorted music.
Gary is tremendously talented, efficient, and effective. He installed the system as if he were installing it in his own home! He suggested ideas to make a great system even better. He too, was very knowledgeable, doing so much more than I would have gotten from another store’s personnel. I think he could probably turn water into wine.
Your employees really worked as a team. They take their work seriously. Most importantly, they paid attention to our specific needs, which research shows, attracts more customers than location, name, money, and all the other things that we all struggle and compete with.
Hi-Fi Sales Has Made Our Home More Enjoyable
Dear Dave Gilbert,
This note is long overdue, but I wanted to let you know about our positive experience with Hi-Fi Sales. As you know, we were referred to your store from our interior decorator (LMS Design). Had Linda not recommended you, we would not have the pleasure of enjoying such high quality equipment with the installation benefits that your staff was able to custom design for us in our newly remodeled home.
Dave Cunningham’s product knowledge and customer service are unsurpassed — he met us in your show room on his day off and continues to be helpful and responsive to our inquiries since the start-up of our system back in October 2006. Additionally, your installation staff were a delight to have in our home during the installation process. Their demonstrated expertise was definitely noticed and their care and respect for our home and furnishings appreciated. I felt extremely comfortable with everyone that was here (without my husband in the house) AND developed immediate trust in all of them — as an example, I left the house on several occasions to run errands while they were here working on the system. Every staff member of Hi-Fi Sales is courteous, knowledgeable and an absolute pleasure to work with. I feel as though we’ve made friends in this process!
Dave, please feel free to use this message for your company’s promotional benefit. Additionally, Bob and I would be very happy to speak with prospective clients to offer our personal recommendation/reference regarding our satisfaction with using Hi-Fi Sales.
We look forward to doing even more business with all of you as we have plans to renovate our basement into a family/game room. As Dave Cunningham already knows...Bob can’t get enough of the Philadelphia Eagles, so our plans are to add a second system on the lower level including an even bigger TV. Bob is in his glory with our current system (you know ‘boys and their toys’), so he is counting the days until the game room is finished!
Bob and I are so proud of our ‘new’ home and we love to entertain friends and family. Thanks to Hi-Fi Sales for making our home more enjoyable.
Kelly & Bob
Family Room Transformation
My husband and I would like to thank you and all team members for a job well done with our entertainment room. The workmanship from all of you is excellent and commendable. We will recommend you to all our family and friends. Our projector, screen and other equipment has transformed our family room into the best movie theater in town. My husband especially, always dreamed of this room and is finally blessed to have it come true. His ideas with your help, craftsmanship and knowledge made this all possible. We both would like to invite you back to the house to see the finishing touches. Sorry we did not write this letter sooner as it is well deserved. Thanks again to all of you.
Mike and Joyce B.