Hi-Fi Sales Has Made Our Home More Enjoyable
Dear Dave Gilbert,
This note is long overdue, but I wanted to let you know about our positive experience with Hi-Fi Sales. As you know, we were referred to your store from our interior decorator (LMS Design). Had Linda not recommended you, we would not have the pleasure of enjoying such high quality equipment with the installation benefits that your staff was able to custom design for us in our newly remodeled home.
Dave Cunningham’s product knowledge and customer service are unsurpassed — he met us in your show room on his day off and continues to be helpful and responsive to our inquiries since the start-up of our system back in October 2006. Additionally, your installation staff were a delight to have in our home during the installation process. Their demonstrated expertise was definitely noticed and their care and respect for our home and furnishings appreciated. I felt extremely comfortable with everyone that was here (without my husband in the house) AND developed immediate trust in all of them — as an example, I left the house on several occasions to run errands while they were here working on the system. Every staff member of Hi-Fi Sales is courteous, knowledgeable and an absolute pleasure to work with. I feel as though we’ve made friends in this process!
Dave, please feel free to use this message for your company’s promotional benefit. Additionally, Bob and I would be very happy to speak with prospective clients to offer our personal recommendation/reference regarding our satisfaction with using Hi-Fi Sales.
We look forward to doing even more business with all of you as we have plans to renovate our basement into a family/game room. As Dave Cunningham already knows...Bob can’t get enough of the Philadelphia Eagles, so our plans are to add a second system on the lower level including an even bigger TV. Bob is in his glory with our current system (you know ‘boys and their toys’), so he is counting the days until the game room is finished!
Bob and I are so proud of our ‘new’ home and we love to entertain friends and family. Thanks to Hi-Fi Sales for making our home more enjoyable.
Kelly & Bob