Thank you for sending Gary out to do our installation. He is one cracker-jack of a technician! In addition to being technically proficient and meticulous in his work, he is extremely conscientious in staying with the job until everything is working as it should. Gary put in a very long day yesterday, and he will have to come back later to complete a few calibrations but his most appreciated accomplishment yesterday was getting the TiVo wired into the system correctly and working with full functionality [something Verizon could not do].
I also think that Gary’s new helper and understudy will make an excellent employee for HiFi Sales.
So, So, the bottom-line here is that the outstanding work done by you and people like Gary is the reason I keep coming back to HiFi Sales. I don’t often make this offer but, if you ever want to use me as a reference regarding the outstanding work done by HiFi Sales, please feel free to do so.
P.S: As I was writing this your installation manager called and we have Gary scheduled to come back on Monday, 2/11 to finish up the few remaining items."
Cherry Hill, NJ