Amazed and Wonderfully Pleased
" Dear Hi-Fi Sales,
I would like to commend your company and your team led by David Cunningham for the service and help IR17;ve received. The level of professionalism in your area of expertise has left me both amazed and wonderfully pleased.
Hi-Fi Sales recently installed a complete audio/visual system throughout my home and I had the pleasure of working with Robert and Alex. These men, though great individually, astounded me as a team by the overall result of their services. Before my trip to your office showroom I made sure to compare your company with the others in the electronics field. Most of the competition spoke with confusing terms and showcased expensive mechanisms, but DaveR17;s recommendations were far more superior and made my decision to select Hi-Fi Sales the proven best.
After the installation, David called me, not once but several times, to make sure that I was getting the assistance that I needed to make my entertainment system fully operational. On one occasion he spent more than an hour on the telephone with me—even staying beyond his normal quitting time—to help me sort out a problem that we eventually learned resulted from my lack of technological acumen rather than from any deficiency with your products or service. The team treated my home respectfully and shocked me by thoroughly cleaning the work sites afterwards. If making talented technicians like David Cunningham, Robert and Alex available to your customers is an indication of the service that I can expect in the future, you can be sure that IR17;ll recommend and refer your products and service to all of my congregants, friends and family.
Thank you for everything.
District Elder Benjamin D. Fisher