Happy, Happy, Happy....
Dear Mr. Gilbert,
I am writing to tell you how happy my family is with our new entertainment system for our newly remodeled basement which we purchased in December of 2009 from your company through Dave Cunningham. We had previously purchased a system for our family room in 2006. We returned to your company because of the exceptional customer service provided by Dave. He was always available to assist us with even the most mundane questions. Not only was he available to us during business hours, he gave us his personal phone numbers and he was available to assist us on weekends and holidays from his home. On several occasions, he made after hours and weekend trips to our house to educate us on using our systems and obtaining the full benefits of all the systems’ features. Because of his constant support, we have enjoyed hours of family entertainment. There was no question in our mind where we would go for our entertainment system in 2009 when we remodeled our basement. We called Dave right away and he came through again!
I also wanted to commend your installers, Rob and Alex, who worked so hard and so professionally to install our system. They even took the time to do me the favor of installing our Wii and XBox! This is an added bonus to us, because me and my husband are very “technologically challenged” and it usually takes us days to install such game systems!!
We will be sure to recommend Dave Cunningham and his team to anyone interested in your products. We will also be coming to Dave in in the future for all of our entertainment system products.
- Maureen A. Gloucester