"I only have the highest regard for the entire Hi-Fi Sales experience. They helped me pick out the perfect systems for my new home and they are awesome. The sales experience with Dave was stress free and he gave me all the options. The installation team was terrific as well and they treated my house with great care. The final package was flawless. They made sure I understood all of the operations and made it seem so easy. I highly recommend them."
- Martha M.
"Your guy today was superb! I think the best sign of a good company are the people working for them and you guys are the tops!
Thanks so much for your patience and great great service! Looking forward to cranking up some tunes!"
- Rich B.
Hi Nick: Not only are you terrific, but the young men you have working for you are as well. Thanks for getting this done for me. I will e-mail you the dimensions of the TV I will want for Aspen. As I mentioned, we wonR17;t be back out in Aspen until the third week in June, so we have time for you to see all the new model TVR17;s that will be coming out soon. Talk to you soon. And thanks again.
- Debbie E.
The installation by Hi-Fi Sales went beautifully. Your team was kind, professional and efficient. Greg stopped by in the afternoon while they were here. They explained how to operate the Sonos system and its many wonderful features. He was very pleased with the entire installation process.
- Gwendolyn and Greg M.
Second to None
We want to thank you so very much for all of your help in getting our system together. You and your team were just excellent and we are so pleased with how everything is working. Your follow-up and follow-through is second to none.
Thank you again.
- Arlene and Marc G.
Cherry Hill, NJ
Great Job…For Over TWO Decades
I wanted to say what a great job Mark continues to do at our house. The man has been problem solving here for over two decades, I think, and continues to be efficient and sensitive to my preferences (even when I donR17;t know exactly what these are, we figure it out together). His last visits here straightened out TVs, AV, and telephones. For now, I canR17;t think of another thing we need, but give that time and IR17;ll call him again!
- Frank B.
Thank you for working with us w/ the screen and projector. We are absolutely thrilled with the end result. I know (having done my research before and after the purchase) that you recommended the perfect equipment for the room. Kelly said that your installation specialists were great. I didnR17;t even think to ask you about the receiver. It came up at the last minute and I wanted to be sure that we were ready.
- Tony and Kelly T.
Happy, Happy, Happy....
Dear Mr. Gilbert,
I am writing to tell you how happy my family is with our new entertainment system for our newly remodeled basement which we purchased in December of 2009 from your company through Dave Cunningham. We had previously purchased a system for our family room in 2006. We returned to your company because of the exceptional customer service provided by Dave. He was always available to assist us with even the most mundane questions. Not only was he available to us during business hours, he gave us his personal phone numbers and he was available to assist us on weekends and holidays from his home. On several occasions, he made after hours and weekend trips to our house to educate us on using our systems and obtaining the full benefits of all the systemsR17; features. Because of his constant support, we have enjoyed hours of family entertainment. There was no question in our mind where we would go for our entertainment system in 2009 when we remodeled our basement. We called Dave right away and he came through again!
I also wanted to commend your installers, Rob and Alex, who worked so hard and so professionally to install our system. They even took the time to do me the favor of installing our Wii and XBox! This is an added bonus to us, because me and my husband are very R20;technologically challengedR21; and it usually takes us days to install such game systems!!
We will be sure to recommend Dave Cunningham and his team to anyone interested in your products. We will also be coming to Dave in in the future for all of our entertainment system products.
- Maureen A. Gloucester
Long Time Client Impressed and Satisified Again
To: George Watts
We would like to thank you for the work you and your team completed in our home last week.
We were recallling our first experience with Hi-Fi Sales which goes back about two decades. At that time, we
were shopping the major outlets for a stereo system and a surround sound TV system. In retrospect, the advice from those establishments regarding what to buy differed from store to store. As you know, these businesses have long ago gone out of business. We were totally confused. One day, we casually walked into Hi-Fi Sales. We were immediately impressed with all of the products AND the information that you provided and have enjoyed the audio/visual equipment that you installed. More recently, you have expertly upgraded our needs to include flat screen TVs and an iPod cradle that allows everyone to enjoy the music piped into the new speakers that you installed throughout our home. In the last few days, we have immensely enjoyed the SIRIUS satelite radio too! We donR17;t rely on car trips alone to listen to our favorite commercial free stations.
Please relay our satisfaction to your team of installers who did an outstanding job.
Hi-Fi Sales is the best!"
- The BrownR17;s
Professional In Every Way
Everything looks and works fine. More importantly, I would like to commend you for employing two very good men. Professional in every way, they were methodical, efficient, patient, careful of not damaging their surroundings and courteous – not just to me but to each other. It was nice to see. Also, we would like to put a TV in the kitchen. Next time you come, take a look and see what would work.
Helpful and Patient...WeR17;ll Be Back
We just spent a good half hour on the phone with Nick. I cannot begin to tell you how helpful and patient he was in helping us figure out why our rear speakers were not working. We had spent two days reading the manual trying to fix our problem but to no avail.
It is great to know that your company is so willing to help us. You apparently hire excellent, knowledgeable people. If NickR17;s bonus is predicated on his ability to solve problems and a gift for working with people, he should fare well.
I can assure you that when we are ready for a flat screen we will be at your business.
Renny and Fred M.
Customer For Life
In December 1998 I was in the market to purchase a good quality component system. After visiting several stores that dealt in high end components, I was driving on Cuthbert Blvd (location of Hi-Fi Sales until 2005), saw your store and decided to stop in. To make a long story short, it was the best decision I ever made. Over the last ten years I have thoroughly enjoyed every second of my purchase. Every component is still delivering outstanding performance.
I will be adding a center speaker, a sub-woofer and an HDTV to my pride and joy over the next year and there is no question as to where I’ll be making those purchases.
The type of customer service you provide is a thing of the past yet needed in todayR17;s marketplace. You’ve got a customer for life for all my audio/video desires. I will be recommending you to people I know past, present and future.
By the way, thank you for helping me 10 years ago.
Maple Shade, NJ
Amazed and Wonderfully Pleased
Dear Hi-Fi Sales,
I would like to commend your company and your team led by David Cunningham for the service and help IR17;ve received. The level of professionalism in your area of expertise has left me both amazed and wonderfully pleased.
Hi-Fi Sales recently installed a complete audio/visual system throughout my home and I had the pleasure of working with Robert and Alex. These men, though great individually, astounded me as a team by the overall result of their services. Before my trip to your office showroom I made sure to compare your company with the others in the electronics field. Most of the competition spoke with confusing terms and showcased expensive mechanisms, but DaveR17;s recommendations were far more superior and made my decision to select Hi-Fi Sales the proven best.
After the installation, David called me, not once but several times, to make sure that I was getting the assistance that I needed to make my entertainment system fully operational. On one occasion he spent more than an hour on the telephone with me—even staying beyond his normal quitting time—to help me sort out a problem that we eventually learned resulted from my lack of technological acumen rather than from any deficiency with your products or service. The team treated my home respectfully and shocked me by thoroughly cleaning the work sites afterwards. If making talented technicians like David Cunningham, Robert and Alex available to your customers is an indication of the service that I can expect in the future, you can be sure that IR17;ll recommend and refer your products and service to all of my congregants, friends and family.
Thank you for everything.
District Elder Benjamin D. Fisher
Movies and Sports on The Big Screen!!!
Dear Dave Cunningham
We just wanted to extend our thanks to you and the whole Hi-Fi Sales team for an exceptional job on designing and installing our home theater. A special thanks must go to Rob and Gary as their workmanship is spectacular. Your product knowledge, as well as, your attention to any and all programming details seems to set Hi-Fi Sales apart from the rest.
Our family only has to enjoy our Movies and Sports on the big screen!!!
You certainly have our recommendation.
Dan and Edie B.
Washington Twp, N.J.
I wanted to take the opportunity to thank you and your crew for the tremendous job they completed in bringing a sound system to my backyard and pool area. As a repeat customer, I had no doubt that the components and installation would be of excellent quality; and you did not let me down. I really appreciated Dave Cunningham diagnosing our project and offering the best value solution. He even looked for ways to combine our current equipment to help reduce the overall expense of our project. Moreover, the installation crew of Robert and Alex worked in some pretty tough weather conditions to get the installation completed on time. Both gentleman were courteous and knowledgeable and should be commended.
Over the past four years, I have used Hi-Fi Sales for my home theater, living room and outdoor sound systems and have been thrilled with their performance. I do not hesitate to recommend them to anyone who is looking to deal with a knowledgeable, competent company that delivers quality products at a good value.
I just wanted to drop you a note regarding our new equipment that Dave Cunningham put together for us. The system is just great and was perfectly coordinated between Hi-Fi Sales and David Ramsey Cabinetmaker. Building a new entertainment system into an existing wall unit was a challenge but the result was great. Dave Cunningham coordinated it and the install by Gary and Paul was beautifully done. It is impossible to tell that the new system was not done at the same time as the existing wall unit which is 15 years old. Everything came out great and your team was super. Thanks so much!
Cherry Hill, NJ
Thank you for sending Gary out to do our installation. He is one cracker-jack of a technician! In addition to being technically proficient and meticulous in his work, he is extremely conscientious in staying with the job until everything is working as it should. Gary put in a very long day yesterday, and he will have to come back later to complete a few calibrations but his most appreciated accomplishment yesterday was getting the TiVo wired into the system correctly and working with full functionality [something Verizon could not do].
I also think that Gary’s new helper and understudy will make an excellent employee for HiFi Sales.
So, So, the bottom-line here is that the outstanding work done by you and people like Gary is the reason I keep coming back to HiFi Sales. I don’t often make this offer but, if you ever want to use me as a reference regarding the outstanding work done by HiFi Sales, please feel free to do so.
P.S: As I was writing this your installation manager called and we have Gary scheduled to come back on Monday, 2/11 to finish up the few remaining items."
Cherry Hill, NJ
You Guys Are Awesome!!
You guys are awesome!!! Just wanted to thank you.......it looks great!!! And …R20;fixingR21; my computer was an added bonus! I am very happy with everything!!!
It is rare to have the opportunity to work with true professionals who share the same passion in their work as we do in ours. That was the experience we had when we remodeled our companyR17;s state of the art conference and board room in King of Prussia, PA. From the initial measurements, drawing ideas and concepts, the staff at HiFi Sales gave us several recommendations – in an understandable and non-technical manner – on a variety of plasma and LCD flat screen television systems from which to choose and partnered with us throughout the process. They also worked with the contractors to ensure the cables were run properly and out of sight. As a young business, presentation to our customers is as important as the quality of our work. Your guidance has been invaluable on both fronts.
In fact, once the office was taken care of, the experience we had encouraged us to look at our television system at home. Once again, you gave us a number of ideas from which to choose and recommended a system that fully exceeded our expectations. From price, to product quality, personal service and follow-up, HiFi Sales has earned our business and our recommendations to other friends and colleagues. Thank you for making this an easy process. We are enjoying our units immensely.
Bernie & Martha Heinze
I just wanted to tell you how my system has really been giving me total fulfillment, absolutely no complaints.....I have also been pleasured to see the sense of amazement on peopleR17;s faces when I give then a demonstration, just total bewilderment! Please feel free to post picR17;s of my Home Cinema for your website. As a matter of fact, that would simply be the perfect situation.